Privacy Policy

Who we are

Pershore Riverside Centre CIO Privacy notice

Our website address is:

What personal data we collect and why we collect it

PRC is fully committed to compliance with the requirements of the General Data Protection Regulation 2018 (GDPR)

We are required to maintain certain personal data about individuals for the purposes of satisfying our operational and legal obligations but we recognise the importance of correct and lawful treatment of personal data so these principles lie at the heart of our approach to processing personal data.Therefore, we:

  • only collect information that is needed for a specific purpose
  • keep it securely
  • ensure it is relevant and up to date
  • make corrections promptly when individual’s request them to be made
  • only hold as much as is needed, and only for as long as it is needed
  • enable individuals to access their own personal information upon request

All personal data is stored either on a computer using strong passwords oron paper in a locked filing cabinet. Computer records are be treated in the same way as paper records, ie historic records are only kept if made anonymous, eg for management statistics.

Information about young people is only available to staff, volunteers and contracted providers for activities attended by the child, and will only be shared when appropriate, and in line with permissions given. Any breach will be taken seriously and may result in formal disciplinary action. Any person who considers that the policy has been breached in any way should raise the matter with the Chair of Trustees.

Information will not usually be kept after the end of a contract, activity or event but may be retained for a maximum of 2 years from date of last contact with PRC

Any person requesting access to the personal information that we hold about them must apply to the Chair of Trustees. Permission will not be unreasonably withheld.

Feedback or a complaint can be made verbally, in writing or by email to . The Centre Development Manager or a Trustees respond in a timely manner.

We keep the following personal information:

Young people–emergency information provided on the consent forms to attend sessions& activities.The details of parents or carers of young people who use the activities at PRC (or run for PRC) need to be collected in case of an accident, emergency or consent to be obtained for an activity.

External contractors, activity providers and hirers – information provided on contracts, correspondence or booking forms specifically to facilitate communication between the relevant parties.

People applying for jobs – information provided on application forms.

Staff – references, proof of identity information, National Insurance Number, DBS number and date, bank details, training, supervision and appraisal records, details of allegations and/or disciplinary proceedings

Volunteers, including Trustees – information provided on the volunteer registration form, references, training, supervision and appraisal records, details of allegations and/or disciplinary proceedings

Young people’s emergency information typically includes:

  • Young person’s personal details
  • Any medical, dietary or physical information such as medication taken, allergies, serious illnesses that might affect their participation at PYRC
  • Parent/carer personal details
  • Any special instructions regarding the young person,egonly one parent is authorised to collect them

If a hirer or an organised group is coming to PRC, it will be the responsibility of the group leaders and coordinators to gather that information. The group leader will have to confirm they have all the necessary details and consent forms from their group and/or parents. The group leader is responsible for the behaviour and conduct of their group at all times whilst they are on site.

Information relating to young people will only be shared among the staff/volunteer team if it is considered to be relevant, for example medical issues in relation to an activity or the taking of medication. Staff, Trustees and other volunteers who require access to personal information for the purposes of their role will be made aware of the restrictions of the GDPR and PRC policy,

We will treat all information shared with us in confidence. If we are made aware that there may be a safeguarding issue, we have a responsibility to share this information with the appropriate agency.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When visitors leave submit forms on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Pershore Riverside Centre CIO

Registered charity 1156413

Address: King George’s Way, Pershore WR10 1QU



Phone: 01386 554713

Additional information